Can I change appointment reminders from 72 hours to 24 hours (or choose email/SMS)?

What’s new

With the latest update, stylists can now fully control their appointment reminders. You can choose:

• Reminder type: Email, SMS, or both

• Reminder timing: 24 hours, 48 hours, or 72 hours before the appointment

SMS Pricing

If you choose SMS reminders, each message is billed at 9c per SMS.
SMS credits are prepaid:

• A $10 credit pack is charged upfront

• When your balance drops below $1, an automatic $10 top-up is applied to keep reminders sending without interruption

How to set it up

1. From the Home screen, tap your profile image in the top-left corner.

2. Select Client Notifications.

3. Choose your preferred reminder type — Email, SMS, or both.

4. Select when reminders should be sent — 24h, 48h, or 72h before the appointment.

5. Save your settings.

All future appointments will follow your new reminder preferences.

Why this is helpful

• Tailor reminders to your clients’ communication preferences

• Use shorter lead-time reminders to reduce no-shows

• Full control over how and when reminders go out

• Prepaid SMS ensures reminders always send when needed

NEED HELP? E mail: indiesupport@husl.io