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Can You Transfer My Clients’ Details from Another Booking System into the HUSL App?

Yes — Our Tech Team Can Import Your Client Information for You

Switching to HUSL is easy. Our Tech Team can securely import your client details directly into the back end of your app — saving you time and manual admin.

What We Need From You

Please request a CSV file from your current booking software containing the following client details:

  • First Name

  • Last Name

  • Mobile Number

  • Email Address

  • Customer Notes

Once received, simply email the CSV file to:

📩 indiesupport@husl.io

Our team will import your client list as quickly as possible.

Important Notes Before Sending

Please review these requirements to avoid delays:

1️⃣ Mobile Numbers Are Mandatory

  • Clients without a mobile number cannot be imported.

  • The mobile number acts as a unique identifier in the HUSL system.

2️⃣ First Names With More Than One Word

Example: Din Laurence

  • Only Din will be saved as the First Name.

3️⃣ Last Names With More Than One Word

Example: Dela Cruz

  • Only Cruz will be saved as the Last Name.

4️⃣ Names That Cannot Be Clearly Split

Example: Estelle Van Der Merwe

  • First Name: Estelle

  • Last Name: Merwe

Special Note for Fresha Users

If you are using Fresha, we can perform a full import, including:

  • Client information

  • Services

  • Appointments


For All Other Booking Systems

Due to the complex structure of different booking databases:

  • Services and appointments cannot currently be imported.

  • Client contacts can be imported using the CSV method above.

Recommended Setup Process

  1. Import your client contacts via CSV (as outlined above).

  2. Manually add your services inside the HUSL app.

  3. Manually recreate upcoming appointments.

  4. Once all future bookings are added, continue managing everything inside HUSL moving forward.

💡 Tip: Start with future appointments only — there’s no need to backdate old bookings.


Need Help?

If you have any questions or need assistance, our team is ready to help:

📩 indiesupport@husl.io

We’ll guide you through every step to ensure a smooth transition.