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Can I Customise the Emails Sent to My Clients?

How HUSL branded emails work and how to personalise your client communication

Yes, HUSL allows you to send branded customer emails so your business looks consistent and professional across all client communication.

All automated emails, including:

  • Booking confirmations
  • Invoices
  • Receipts
  • Refund notifications
  • Online booking emails

now use your own branding, colours, and logo.

This ensures your client communication feels more personalised and aligned with your business identity.

🎨 What Can Be Customised?

Your email branding is pulled directly from your Business Details, including:

  • Business logo
  • Brand colour scheme
  • Profile image

These settings are also reflected across your:

  • FREE HUSL eStore
  • Client email communications
  • Online booking emails
⚙️ How to Set Up Your Email Branding
  1. From the Home Screen
  2. Tap your Profile Image (top left)
  3. Go to Business Details
  4. Upload your logo
  5. Select and customise your brand colours and profile image
  6. Save your changes

Your branding will now automatically apply across your client emails and eStore.

Why This Matters

Branded emails help you:

  • Create a more professional client experience
  • Strengthen brand recognition
  • Keep all client touchpoints consistent
  • Build trust with your customers
💡 Tips
  • Use a high-quality logo for best email display
  • Choose the colour scheme that best matches your salon branding for consistency
  • Keep branding simple and clean for better readability in emails
  • Double-check your Business Details to ensure everything is up to date
📌 Summary

Yes - you can customise your client emails in HUSL. By updating your Business Details, your branding will automatically apply across all automated client communications, creating a consistent and professional experience.

Need help? email: indiesupport@husl.io