Does changing the price send a new SMS to my client?
Understand when SMS notifications are triggered after price updates
No, changing the price alone does not send a new SMS to your client.
SMS messages are sent only based on your Client Notification settings, not when a price or cart total is updated.
Example explained
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Original online quote: $140
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Final price updated to: $180
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Cart is updated and reconfirmed
➡️ No additional SMS is sent unless your notification settings are specifically configured to send one for that action. And in this case, no.
When would an SMS be sent?
An SMS is only triggered if:
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Your SMS notifications are enabled for a specific action (e.g. booking confirmation, reschedule, reminder)
💡 Helpful tips:
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Review your Client Notification Settings to see exactly when SMS messages are sent
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Price or cart changes alone do not trigger notifications
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If you believe an SMS was sent unexpectedly, contact support via GET HELP in-app or email: indiesupport@husl.io with:
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Customer name
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Appointment date
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We’ll be happy to investigate.