What are the benefits of online booking - how much money you're missing out on, and how you stay in control with HUSL

If you’re nervous about offering online booking, you’re not alone.

But the bigger picture: online booking gets you regular repeat clients, more new clients, extra product sales, and fewer interruptions — and with HUSL you’re always the one who confirms the appointment.

Why switch? THE BIG WINS

• Save huge amounts of admin time — a full-time stylist can save 60–135 hours/year (that’s 1.1–2.6 hrs/week).

• Time = money — at $100/hr that’s $6,000–$13,500 in time value saved annually.

• Extra income from your FREE eStore — when clients book via your eStore, they’re more likely to browse your shop and purchase. You earn commission without holding stock, packing orders, or doing any extra work.

• Fewer interruptions — no more calls or texts mid-service.

• More bookings (after hours) — clients book when it suits them.

• Fewer no-shows — automated reminders reduce no-shows dramatically.

• Better client experience & loyalty — convenience keeps clients coming back.

How HUSL Keeps You in Control — STEP-BY-STEP

1. Client submits a booking request via your eStore or booking link (24/7).

2. You’ve set the rules: if you require a deposit or cancellation fee (as per your Online Booking setup), HUSL automatically handles this during the client’s booking process to protect your time and reduce no-shows.

3. You get an app notification with the request details.

4. You decide — Accept, Decline, or Call the client to confirm details.

5. Once you accept, the appointment is secured in your calendar.

   • An automated email is sent to your client when they request and when you accept their booking.

   • You can also opt in for  SMS Appointment Reminders at just $0.09 per SMS.

✅ This means you never lose control of your diary — you simply reduce admin, capture more bookings, and open the door for extra eStore sales.

Quick calculation (already done for you)

• Bookings/year: 25/week × 52 = 1,300

• Admin time saved: manual booking + reschedules = 59.6–135.3 hrs/year → rounded 60–135 hrs

• Value at $100/hr: $6,000–$13,500/year (plus the extra income from eStore sales)

Simple setup & what to tell your clients

1. Enable Online Booking in your HUSL profile settings.

2. Add your booking link to Instagram bio / website / SMS signature etc.

3. Tell clients in person: “You can now request a booking online at anytime"

4. Mention your shop: “While you’re there, have a look at my eStore — everything is delivered straight to you.”

5. Review requests regularly — accept/decline quickly for a smooth process.

💡 Tips to ease the switch

• Soft launch: Offer online booking to new clients first, then invite regulars gradually.

• A friendly auto-reply email gets sent to your client for you from HUSL: “Thanks for your request! I’ll confirm shortly.”

• Highlight convenience: “Book anytime, get reminders, and shop products in one place.”

• Mention your eStore across all channels consistenctly: Drives repeat traffic and impulse purchases.

  
  

  ❓ Quick FAQ

  Q: Will requests double-book me?
  No — clients only see time slots that fit the full duration of their requested service. If you’ve set processing times for certain services, clients can book during that window only if there’s enough time for their chosen service (e.g. a 30-min blow-dry or men’s haircut).
  💡 Tip: You can also use the Task feature to block out time during your available hours for things like lunch breaks or school pick-up.

  Q: Can I call clients first?
  Absolutely. When a client sends a booking request, HUSL instantly notifies you. You can call them to confirm details or make changes before you accept — so you’re always in control.
  
  

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