How to Export Your Client Data from Fresha

Good news, our team imports your data for you, complimentary.
You just need to export a few CSV files from Fresha and send them to us.

Follow the steps below.

Step 1 — Export Your Client List

Open your Clients list in Fresha
Click Options
Select Export as CSV

What Client Data We Can Import

Think of this like mixing the perfect colour bowl - we just need the right ingredients.

We can import:

First name
Last name
Mobile number (essential)
Email address
Client notes

Important:
The mobile number is the key identifier for each client — just like how a colour formula belongs to one specific client.

✔ As long as the client has a mobile number, we can bring them across to HUSL.

Step 2 — Export Your Services

Open your Service Catalogue in Fresha
Click Options
Select Download CSV

This file allows us to recreate your services inside HUSL.

Step 3 — Export Your Appointments

Go to Sales → Appointments
Choose the date range you want to export
Click Export → CSV

This lets us import your bookings.

Step 4 — Send Your Files to HUSL

Once exported, email your files to:

indiesupport@husl.io

Please send the email from the same email address linked to your HUSL account and attach:

Clients CSV
Services CSV
Appointments CSV

Our team will then take it from there.

No stress.
No tech headaches.
No “what do I do next?” moments.

We’ve helped thousands of stylists switch to HUSL, and we’re right here with you every step of the way.

We’ll watch out for your CSV files so we can get the import done quick snap.

👉🏼 Important Note About Processing Times

If processing times were not properly set up in your services in your previous booking system (such as Fresha), your Services → Bookings will be imported exactly as they existed in that system.

Once the import is complete, you’ll need to:

Go to your imported services in HUSL
Edit the service settings
Add processing time within the service structure

The total duration of the service should remain the same, but it will now be structured using HUSL’s processing time feature.

Why This Matters

Adding processing time allows:

Clients to book during the processing period via online bookings
You to maximise appointment availability

What Happens to Existing Bookings?

Imported bookings will remain unchanged.
New bookings moving forward will follow the updated service setup that includes processing times.

💡 Helpful Tips

✔ Double-check your mobile numbers are included before exporting.
✔ If you're unsure which files to send, send everything you export — our team will sort it.

Need Help Exporting from Fresha?

If you can’t find the export option or get stuck:

Log in to your Fresha account (desktop or mobile browser).
Click the question mark icon (?) in the top-right corner.
Select “Contact Support” or “Chat with us” to start a live chat.

Alternatively, check the Fresha Help Centre:
👉 https://support.fresha.com

Need help from us? Email: indiesupport@husl.io