New Bluetooth Pairing Update for Stripe Card Reader: WisePad 3 (October 2025)

From October 13th, 2025, Stripe is updating the Bluetooth pairing process for WisePad 3 card readers to improve security and meet new EU standards.

The update introduces a Numeric Comparison pairing method — replacing the old “Just Works” system. This means you’ll now need to verify a 6-digit code on both your WisePad 3 and your POS device before the connection is confirmed.

🔐 What’s Changing

• Old process: Automatic “Just Works” pairing

• New process: Manual “Numeric Comparison” pairing

• Devices already paired before the update will continue to work as normal.

• The new process applies only to new pairings or when re-pairing forgotten devices.

📱 How to Pair After the Update

1. Start pairing through your Stripe Terminal integration on your POS device.

2. Wait for both devices to display a 6-digit code.

3. Check that the codes match on your WisePad 3 and POS device.

4. Tap Confirm on your WisePad 3.

5. Tap Pair on your POS device.

💡 Tip:
If your device is already connected before the update, you don’t need to do anything. Only follow these steps when connecting a new or previously unpaired WisePad 3.

🧾 Do You Need to Do Anything?

No immediate action is required. However, we recommend:

• Letting your team or stylists know about the change

• Updating any internal setup guides or onboarding materials

This update keeps your payment process secure, compliant, and smooth for every transaction.