Customisation options for client-facing booking emails in HUSL
Currently, you can’t fully customise the appointment booking email sent automatically to your clients through the HUSL app.
The system-generated email includes the essentials:
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Your business name
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Appointment details (time, date, service)
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Location
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Options to reschedule or cancel
This ensures consistency and clarity for all bookings.
💡 Want more personalised info in your emails?
While the core booking email can't be edited, you can send a follow-up message manually (via email or SMS) with extra info like parking instructions, what to bring, or your cancellation policy.
Have a feature request? Tap Get Help in the app — we’re always open to improving!