Simple! Right in your app, there is a handy important function actually called 'Get Help' where our whole team can assist you for whatever you need!
Check out this 30 second walkthrough:
STEP 1:
From your Home Screen, tap on bottom right UP arrow
STEP 2:
Tap on 'Get Help' and follow the prompts! Simples.
This will open up a chat box and ask you to select what type of help you need:
We highly encourage for you to add screen shots/recordings of what you're experiencing, so we and our wonderful Tech Team can better understand your enquiry to investigate further.
Remember, we also have a private FACEBOOK 'Unwritten Aussie Indie Hairdressers' group which contains a plethora of valuable information to assist you with a variety of resources.
There are short 'How to' training videos under the GUIDES tab + Training Materials for all 100+ products across our Unwritten hair care and Partner Brands.
So...if you're up at midnight while we are sound asleep -> Click on this invitation link here to join our Unwritten Facebook Community:
https://www.facebook.com/groups/unwrittenindies